Baidu WIT120 free open intelligent consulting assistant to help epidemic prevention and control, daily call nearly 10,000 times

AI+ healthcare has begun to play an active role in the fight against new coronavirus pneumonia. Baidu spirit emergency medical wisdom recently launched "smart consulting assistant", contains special FAQ, standardized path, on-line doctor assisted three big modules, to the online health epidemic prevention and control platform, the Internet hospital consultation platform, government, such as the provision of online health consulting service platform for free open API interface, for the third party platform online science and consulting services.

At present, the new coronavirus-infected pneumonia (hereinafter referred to as "new pneumonia") is a serious epidemic, public awareness of prevention is also increasing, and the demand for epidemic-related online counseling is surging. In fact, the vast majority of the public's consultation questions to doctors are relatively basic and repetitive, such as "how to wear a mask" and "what are the symptoms of the new type of pneumonia". Through intelligent interaction and other technical means, it is completely possible to assist the manual undertaking. On the one hand, it can greatly relieve the human pressure of the online consultation platform.

Based on this, baidu ling smart doctor urgently launched "intelligent consultation assistant", enabling the online health consultation platform, government epidemic prevention and control platform, Internet hospital and other third-party platforms through AI technology to help it directly provide the public with the new coronavirus pneumonia online science popularization, online consultation, and multiple levels of efficiency.

At present, the intelligent consulting assistant has been working with neusoft Xikang, Yichang health and fitness committee, Yikang big data company, left hand doctor and other partners, in the cloud hospital app, the second hospital of Tianjin medical university, Tongmei general hospital, Shenzhen Longgang people's hospital public account on-line, daily call nearly 10,000 times.

Baidu has promised to open intelligent consulting assistants to online health consultation platforms, government epidemic prevention and control platforms and Internet hospitals from January 30, 2020 to the end of the epidemic without any fees.

Three functions, multiple level to improve consulting efficiency

Baidu ling smart doctor "intelligent consultation assistant" includes frequently asked questions, standardized pre-consultation path, online physician consultation assistance.

Three modules:

Function 1: FAQ (gather the latest professional information, edit and upload quickly)

For the most common questions about new pneumonia, such as "how to prevent new coronavirus pneumonia?" "And" what kind of face mask do you use to protect yourself from the new coronavirus?", intelligent consulting assistant brings together the latest professional answers of health and fitness commission, WHO and other authoritative agencies; At the same time, medical institutions, consultation platforms and other relevant epidemic prevention and control agencies can customize the questions and answers according to their own needs, which only takes a few minutes to take effect.

Function 2: standardized pre-consultation function (standardized information collection, doctors do not need multiple rounds of inefficient text interaction)

Spirit medical ZhiHui intelligence consulting assistant based on "the WHO released code for Wuhan new coronavirus pneumonia clinical treatment provides standardized consulting information collection template, help doctors quickly before offering consulting services standardization of information collection, containing the patient's symptoms, duration of symptoms, such as questions, do not need to take efficient, several rounds of interaction.

Function 3: online doctor consultation assistance (output preliminary consultation Suggestions for doctors' reference, greatly improve the efficiency of online consultation)

Based on the information obtained from the pre-consultation, the intelligent consultation assistant makes a preliminary judgment on the information through the medical AI ability, and outputs the preliminary consultation Suggestions for doctors' reference. After confirmation, the doctor can feedback to the user with one click, greatly improving the efficiency of online consultation.

For example, in the information obtained from the pre-consultation, the patient showed "fever, strength and dyspnea; Duration 1-3 days; Body temperature 38 degrees; Self-use of antipyretic drugs was ineffective ", "I had contact with people from Wuhan, I am not sure whether I had contact with confirmed pneumonia patients with new coronavirus infection", and "since the onset of mental, diet, poor sleep"...Based on the above information, the initial advice of the intelligent consultation assistant is "the risk of new coronavirus pneumonia is high, please go to the designated hospital for screening, do not avoid unnecessary cross-infection, please try to reduce the contact with others....The pre-consultation information and consultation Suggestions of doctor-side patients are clear at a glance. Based on their own professional level, doctors can adjust or directly confirm the consultation Suggestions and feedback to users with one key. The whole process only takes a few minutes.